SDMS IndianOil Guide to Indian Oil’s SDMS Portal is a complete resource to help you understand the SDMS platform by Indian Oil Corporation. This guide covers how the portal works and how it benefits users across the IOCL network.
Whether you’re a dealer, distributor, or employee, the SDMS portal simplifies your operations and saves time. It offers real time access, better transparency and a smarter way to manage day to day tasks.
With sdms indianoil, you’re not just using a system you’re streamlining your entire workflow with a trusted digital tool.
What is SDMS IndianOil?

The SDMS IndianOil portal officially developed by Indian Oil Corporation IOC stands for Smart Distributor Management System.
This digital platform was specifically introduced to streamline and centralize operations for distributors, stakeholders and partners associated with IOC.
Through SDMS IndianOil, users can easily manage their business activities related to petroleum products, LPG distribution, orders, payments, subsidies and customer services.
It acts as an efficient bridge between IOC and its network of distributors and service providers, allowing seamless communication, transaction tracking and document handling all in one place.
Understanding the SDMS IndianOil Portal
The sdms indianoil portal serves as a robust digital platform that simplifies operations for distributors and customers alike.
It offers a centralized interface for managing transactions, service requests, orders, and other critical functions related to petroleum products.
Built with user convenience in mind this portal helps reduce manual work and ensures accurate, timely services for Indian Oil stakeholders.
Key Features of the SDMS IndianOil Portal
The SDMS (Sales and Distribution Management System) portal developed by IndianOil is an advanced digital platform designed to improve operational efficiency and streamline processes for distributors, partners and stakeholders.
It sdms indianoil a wide range of functionalities that support end to end management of sales, distribution, financial transactions and communication within the IndianOil ecosystem.
Real Time Order Tracking and Management
One of the most significant features of the sdms indianoil portal is its ability to manage and track orders in real time. Users can place new orders and continuously monitor their progress without relying on traditional communication channels.
From order placement to confirmation and final delivery, every stage of the transaction is transparently updated within the portal. This ensures faster processing, better coordination and improved customer satisfaction.
Historical Payment Records and Invoice Management
The portal offers complete access to historical payment records and digital invoices. Users can view their transaction history in a detailed format allowing them to track past payments, verify billing information and reconcile any financial discrepancies.
This level of visibility helps users maintain clear financial records and ensures transparency in every monetary exchange conducted through the system.
Easy Access to Essential Documents
Another important functionality of the SDMS portal is the seamless availability of downloadable documents. Users can access digital versions of cash memos, transaction summaries and delivery receipts without needing to request them separately.
This feature is especially helpful in maintaining clean and organized documentation, which can be critical for audits reporting and compliance with corporate or government standards.
Integrated Sales and Distribution Monitoring
The portal supports effective monitoring of sales and distribution activities through its integrated dashboard and reporting tools.
It presents detailed insights into sales trends, product performance, and regional distribution statistics. Businesses can use these insights to make strategic decisions, optimize inventory management and plan future operations more efficiently.
Mobile Integration and On the Go Accessibility
In today’s fast paced business environment mobile access is essential. The SDMS portal offers mobile integration, allowing users to log in from their smartphones or tablets.
Notifications related to orders, payments and updates can be received instantly, enabling quicker responses and better coordination among teams working remotely or on site.
Registering on the SDMS IndianOil Portal
To utilize the services offered by sdms indianoil, registration is essential. The process begins by visiting the official portal and locating the registration section.
Users must provide valid details such as their business name, address, contact information and type of partnership or distributorship with Indian Oil.
Once all the fields are filled, the system prompts the user to verify their identity through a one-time password OTP sent to the registered mobile number.
After OTP verification, users receive a confirmation and their account is activated allowing them to log in and use the portal’s services.
Logging into the SDMS Portal: A Step by Step Guide
Logging into the sdms indianoil Portal is easy. After registering visit the official login page enter your User ID and password and log in.
Once authenticated, you’ll reach the dashboard to manage orders, track subsidies and access customer data quickly and securely.
Overview of the SDMS Portal
The sdms indianoil Portal is an essential digital platform used by IndianOil and its stakeholders to manage supply chain processes efficiently.
After completing the registration process, users can easily access the portal to monitor and manage various operational activities such as order placements, subsidy tracking and customer information management.
How to Access the SDMS Portal?
To access the SDMS portal, visit the official IndianOil website and log in with your user ID and password. Ensure you have the correct credentials provided by IOCL. The portal is accessible 24/7 for dealers, distributors, and employees.
Step 1: Visit the Official SDMS Login Page
To begin users should navigate to the official SDMS IndianOil portal login page. It is important to use the correct URL to ensure security and avoid phishing attempts. Bookmarking the official site can help in quick access for future logins.
Step 2: Enter User Credentials
On the login page users are required to enter their unique User ID and password provided during the registration process. These credentials authenticate the user’s identity and grant secure access to the portal.
Navigating the SDMS Dashboard
The sdms indianoil dashboard is the central hub where users can access all key features after logging in. It provides easy navigation to tools like order management, subsidy tracking and customer data.
The dashboard also shows important notifications and alerts, helping users stay informed and take timely action.
Dashboard Overview
Once logged in users are redirected to the SDMS dashboard. This centralized interface provides an organized view of all the key functions and services available within the portal.
Key Features of the Dashboard
- Order Management: Users can create, track and manage orders efficiently, ensuring timely delivery and accurate supply chain operations.
- Subsidy Tracking: The portal provides detailed updates on subsidy claims and disbursements, helping users stay informed about financial transactions and approvals.
- Customer Data Management: Access to customer profiles and transaction histories allows better service management and reporting.
Notifications and Alerts
The SDMS dashboard also includes a notification system designed to alert users about any pending actions or requests.
These alerts help ensure that critical tasks such as approvals, updates or compliance requirements are addressed promptly.
Tips for Secure Login
- Always use a strong password and change it periodically.
- Avoid sharing login credentials with others.
- Log out from the portal after each session, especially on shared or public computers.
- Use trusted internet connections to prevent unauthorized access.
By following these steps and utilizing the features of the SDMS portal effectively, users can streamline their workflow and ensure seamless management of IndianOil’s supply and distribution operations.
Resetting Your SDMS Portal Password
If a user forgets their password, sdms indianoil offers a secure way to reset it. The user must visit the login page and select the Forgot Password option.
This triggers a prompt to enter the registered user ID. The system then sends an OTP to the registered mobile number.
After entering the OTP and verifying identity, users are allowed to create a new password. Once updated the user can use the new password to log into the portal as usual.
Managing Orders and Payments on the SDMS IndianOil Portal
The SDMS (Sales and Distribution Management System) IndianOil portal is designed to simplify and optimize daily business operations for users.
It offers an integrated platform to efficiently handle orders and payments, providing complete transparency and control over transactions.
Order Management Features
The portal ensures seamless management of orders, enabling users to place, track and review their purchases effortlessly.
Placing New Orders
Through a user friendly interface, users can place new orders by selecting products, specifying quantities, delivery locations and preferred delivery dates. The portal updates product availability in real time, which helps avoid ordering items that are out of stock.
Tracking Order Status
Once an order is placed users can monitor its progress at every stage, including processing, shipment, transit and delivery.
The system automatically sends notifications through email or SMS when the shipment is dispatched and again when it is delivered.
This feature ensures users remain informed without needing to manually check the status. Additionally the portal keeps a detailed history of all past orders making it easy to reorder products when needed.
Payment Management and Financial Transparency
Alongside managing orders the SDMS IndianOil portal also provides robust tools to handle payments with accuracy and transparency.
Payment Transaction Logs
Every payment made through the portal is recorded in a comprehensive log that includes details such as invoice numbers, payment amounts, transaction dates and payment methods.
The platform supports multiple secure payment options including online transfers, cheques and cash payments. Maintaining these detailed records helps simplify payment tracking and makes resolving any discrepancies more efficient.
Account Statements and Financial Reporting
Users have the ability to generate account statements for any chosen period, allowing them to analyze cash flow and track financial performance effectively.
These statements can be exported in formats like PDF or Excel, enabling easy integration with other accounting systems.
Regular review of these financial reports helps businesses assess their operational efficiency, identify any issues and make well informed decisions to improve their financial health.
Benefits of Using the SDMS IndianOil Portal for Orders and Payments
Using the portal brings enhanced operational control by centralizing order and payment management which reduces errors and streamlines processes. Automated notifications eliminate the need for manual follow up saving time and effort.
The portal also provides enhanced financial clarity by maintaining detailed transaction logs and enabling quick access to important financial data supporting accurate bookkeeping and compliance with audit requirements.
Overall the SDMS IndianOil portal contributes to significant time and cost savings by minimizing paperwork and manual reconciliation. It accelerates order fulfillment and payment processing, which helps improve overall business efficiency.
Adding New Employees
The SDMS portal offers the functionality to add new employees associated with the distributor’s operations. The process begins by logging into the system and navigating to the section labeled Service Request followed by Partner Sites.
Here, users can view a list of existing sites and can add new employees by selecting the desired site and using the plus icon.
After clicking the icon, the user must enter the employee’s details such as full name, contact number, designation and ID proof.
Once all details are verified and submitted, the employee is successfully added to the distributor’s profile within the portal.
How to Check LPG Subsidy Report Status on the SDMS IndianOil Portal?
To check the LPG subsidy report status on the SDMS IndianOil portal users need to first log in with their authorized credentials.
After logging in they should navigate to the Relationships section and enter the customer number along with the relationship ID.
Next users select the Subsidy Status Report option and submit the details. The portal then generates a detailed report in PDF format showing the subsidy amount credited, transaction date and bank reference number which can be downloaded for reference.
Navigating to the Relationships Section
Once logged in, users need to go to the Relationships section of the portal. This section allows management of customer and distributor connections and is where subsidy details can be accessed.
Providing Customer Number and Relationship ID
In the Relationships section users are required to input specific details such as the customer number and relationship ID. These identifiers help the system locate the correct subsidy records linked to the customer.
Selecting the Subsidy Status Report
After entering the necessary details users must choose the report type by selecting Subsidy Status Report from the available options. The portal then processes this request to generate the report.
Downloading and Understanding the Subsidy Report
The portal produces a subsidy status report in PDF format, which users can download. This report includes key information such as the subsidy amount credited the date of the transaction and the bank reference number associated with the payment. These details help users verify the subsidy status accurately.
Advantages of Using the SDMS Portal for Subsidy Verification
Using the SDMS IndianOil portal to check subsidy status provides transparency and convenience.
Customers and distributors can access their subsidy details quickly and maintain records easily without the need for physical visits or telephone inquiries.
Adding a New LPG Connection
The SDMS portal allows authorized users to add new LPG connections with ease. Once logged into the portal, users can navigate to the Contacts tab.
From here, a plus icon is used to initiate the process of adding a new connection. The user needs to input the customer’s personal details, such as full name, date of birth and government issued ID numbers.
The next step involves entering the address and selecting the type of LPG connection requested.
Once all information is accurately filled, users must upload relevant documents for KYC Know Your Customer verification. After successful submission the request is processed by the Indian Oil backend system.
Changing Name in Legal Heir Certificate
In situations where a customer has passed away and the LPG connection needs to be transferred to a legal heir the sdms indianoil portal provides a structured procedure.
The user must log in and visit the Relationships section, where the consumer number and relationship ID must be entered.
Within the corresponding profile, users can access the Documents tab and choose the Legal Heir Certificate Update option.
Here, they must input the new name to be added and upload a scanned copy of the legal heir certificate. Once the request is submitted it undergoes verification and if approved the connection ownership is updated.
Reactivating a Deactivated Connection

Reactivation of a previously deactivated connection is another important feature provided by the SDMS IndianOil portal.
After logging into the system, the user navigates to the ‘Relationships’ section and enters the consumer number and relationship ID.
Within this profile, there is an option to raise a reactivation request. The user must state the reason for deactivation and attach relevant supporting documents.
This request is then sent to the concerned Indian Oil officer for review and approval. Upon successful verification the connection is reactivated, and a notification is sent to the user.
Delinking Aadhaar from IOC Connection
If a customer wishes to delink their Aadhaar number from their LPG connection the sdms indianoil portal facilitates this process.
The user must log in and access the Relationships section. Here, the customer number and relationship ID are to be provided.
After locating the correct profile the user needs to initiate a service request under the Profile SR section specifically designed for Aadhaar delinking.
Necessary details must be filled in, and the delinking reason must be specified. After submission the request is forwarded to Indian Oil officials for processing. Once approved, the Aadhaar number is delinked, and the user receives confirmation.
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Conclusion
The SDMS IndianOil portal streamlines LPG booking, payment processing, and subsidy tracking for consumers and distributors alike.
By automating transactions and providing real-time data, it reduces errors and increases transparency across the LPG supply chain.
This digital system boosts efficiency, speeds up delivery, and ensures timely subsidy benefits for millions of users nationwide.
FAQs
What is the SDMS IndianOil portal?
The SDMS IndianOil portal is a digital platform launched by Indian Oil Corporation to streamline operations for distributors, dealers and business partners. It offers a range of services such as order placement, payment tracking, subsidy details and customer management all in one place.
How can I register on the SDMS portal?
To register, visit the official SDMS portal and enter your business or distributor details. Complete OTP verification using your registered mobile number. Once verified your account will be activated for use.
What do I need to log in to the SDMS portal?
You need your User ID and password created during registration. Once you enter these credentials on the login page you’ll get access to your dashboard.
What should I do if I forget my password?
Click the Forgot Password link on the login page. Enter your User ID and verify your identity using the OTP sent to your registered number. After that you’ll be able to set a new password.
How do I check LPG subsidy details on the portal?
Log in to your account, go to the Relationships section, and enter your customer number or relationship ID. From there you can download a Subsidy Status Report in PDF format.
Can I access the SDMS portal from a mobile device?
Yes, the SDMS portal is mobile friendly. You can log in from your smartphone or tablet to place orders, view documents or receive real time updates on your business activities.
How do I place an order through the SDMS portal?
Log in and navigate to the Order Management section from your dashboard. Select the required product, enter the quantity and delivery information, and submit the order.
How can I add new employees to the portal?
To add new employees, go to Service Request > Partner Sites after logging in. Choose the appropriate site, click the + icon, and enter employee details such as name, mobile number and designation.
Can I view payment history on the SDMS portal?
Yes.The portal provides detailed payment history, including invoices, transaction IDs, amounts paid and dates allowing full financial transparency for your business.
Is the SDMS portal secure?
Absolutely The portal uses OTP verification, strong password policies and end to end encryption to ensure your data and transactions remain fully secure.